Forward Calls
To Your Cell, Home, Office,
Mobile Employees, Partners and/or
Locations Anywhere In The Country
You can set up forwarding options for each extension,
different times of day and different incoming numbers and
area codes.
You can configure your system to deliver the call routing
that your business requires.
Setting up and changing your call routing is quick and
easy.
The routing is transparent to the caller.
The phone rings and someone answers. To them, the person
answering is in your office.
FindMe and FollowMe are advanced call forwarding
features.
FindMe is a multi-number locator service and FollowMe is
a single-number call forwarding service.
FindMe
You can route calls to several pre-set phone numbers
simultaneously or in sequence.
Setup is easy. Enter the telephone numbers into your
online account.
Select Call Forwarding in your rules setup and select the
numbers and the routing options you’d like: the sequence
of routing to different numbers, number of rings at each
phone before moving to the next phone, etc. Calls will be
forwarded according to your preset instructions.
In the Answering Rules of your online account, you select
Forward my calls, then enter the telephone numbers and
set the grouping and sequence of how those numbers will
ring.
For example:
- Ring telephone number xxx-xxx-xxx0. If no answer after two rings then...
- Ring telephone numbers xxx-xxx-xxx1, xxx-xxx-xxx2 and xxx-xxx-xxx3. If no answer after four rings then...
- Ring telephone number xxx-xxx-xxx4. If no answer after four rings then...
- Send to voicemail
FollowMe
When you know that you will be at one telephone number temporarily (such as a remote office) and that number is the best way to contact you, you can quickly tell your system to follow you to that number. Log in to your account, go to Call Forwarding options and enter the temporary FollowMe number. You can set up FollowMe from your phone, online account or Call Controller.
This is special priority routing to a single-number. It over-rides your FindMe forwarding setup and sends all calls to a single number that you can add on-the-fly by phone or through your online account. This is extremely useful to temporarily forward all your calls to a nearby land line number when your cell phone has no service.
Call processing/routing
See Answering Rules for full details on how to set up your system to automatically answer and route calls to the proper extensions or outside telephone numbers per your unique business needs.
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